Privacy

What data do we collect?

We collect the following data:

• Full legal name
• E-mail address
• Phone number
• IP address
• Information about device, like operating system name and browser

How do we collect your data?

You directly provide us with most of the data we collect. We collect data and process data when you:

• Place an order for any of our products and services.
• Voluntarily provide us any of your data when contacting us via e-mail or instant messaging.
• Use or view our website via your browser’s cookies.

How will we use your data?

We collect your data, so that we can:

• Process your order and manage your account.
• Email you with special offers on other products and services we think you might like.

We use cookies from third-party partners (Google), to provide us with statistical information.

How do we store your data?

We securely store your data at datacenter in Roubaix, France. Data is fully backed up multiple times a day in an off-site location in UK.

We will keep your personal data for as long as you have an account open with us. If you decide to close your account, the data will be deleted from our system within three business days (as per UK calendar), and within 30 days from our backup system.

Marketing

We would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request for copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

We use cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in,
• Understanding how you use our website.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – we use these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. First-party cookies are used.
• Tracking – we use these cookies so that we can understand how you use our website so that we may optimise your experience and made necessary adjustment to keep the site operational and functional. Third-party cookies are used.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, you will not be able to put an order through the website and most of it's functionality will be largely limited.

Privacy policies of other websites

Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

We keep our privacy policy under regular review and place any updates on this web page. This privacy policy was last updated on 2 May 2021.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.